Kids Bolo Academy Policies

Absence Policy

  • In the event your child is unable to attend a class, we are happy to share a class recording with you that you can watch on your own time. Just reach out to us at support@kidsbolo.com
  • You will still receive the class materials as part of the weekly emails including practice worksheets and/or other resources we share
  • We are unable to share a PDF copy of the slides used in class
  • A refund will not be provided for any missed classes

Number of classes included in each month

  • Your monthly subscription is comprised of 8 classes
  • Not all of our classes start exactly on the 1st of the month. As such, in certain months the 8 classes may end a few days before the end of the month (for example, if the first class is on Oct 29th, the last class for that session will be on the 20th of November)
  • Any classes that occur that month after the 8th class will be a part of the next month's subscription
  • Your credit card will continue to be charged on the 1st of each month

Renewal and Pausing Policy

  • Your child's subscription to our classes will automatically renew each month and they will continue to advance through the classes and levels
  • Your child will most likely continue in the same date/time slot that you originally signed up for. In the event a class does not have sufficient students to continue, we will provide you with alternatives. If none of the alternatives work for you, we can pause/cancel your subscription until we find sufficient interest in that time slot
  • Each level takes 2 months to complete
  • Your credit card will be charged on the 1st of each month
  • We require a 2 week notice if you would like to pause the subscription of the next month
  • We are unable to provide refunds for any classes occurring in the current month of the subscription

Cancellation Policy

  • We require a 2 week notice if you would like to cancel the subscription starting the next month
  • We are unable to provide refunds for any classes occurring in the current month of the subscription
  • Please note - the 2 week requirement is strict. Organizing our classes takes a lot of planning with teachers, parents, availabilities, etc. and we need time to adjust things around to ensure the classes can go ahead as planned for everyone else

Refund Policy

  • Unfortunately we are unable to provide a refund for any missed classes
  • In the event you choose to pause or cancel your subscription, the pause/cancellation will be effective the next month. We are unable to provide refunds for the current month
  • We require a 2 week notice for any pauses or cancellations